screenshots Bug Tracker - Statuses & Report

About our Bug Reports

Before submitting a new bug report, please check to see if your issue has not already been reported and make sure that you are on the latest software version for your relevent device as the issue may have already have been fixed.

Please note that fixes for Apple and Amazon devices currently include a submission process which is out of our control. It can take upto a week for changes/fixes to become available through those stores. We apologise but unfortunately we cannot make this process any quicker and ask that you are patient whilst fixes are made live

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Current Bug Reports

These are our current bugs reports that are known at this current time, we will update these from time to time as bugs and issues become known to us.

Fixed Bug Reports

These are previous bug reports that have been dealt with by us

Status

Status

CLOSED

Version:

All Versions

Issue:

Server Issues and bad data

Description:It has been noticed that the connection to the servers is very unstable causing data issues in app
Bug History:show >
Bug ID:#DE11D2-0A1D-62AF89
Platform:ANDROID
Closed:4th Sep 2016 @10:47:25
Feedback:Re-Open

Status

Status

CLOSED

Version:

Recycle For Ashford v2.0.7

Issue:

iOS 8 bugs

Description:Selecting a container from manage container view does not present options. Choosing a material in submitting a new product via the product scanner also does not present options. You will have to force close the app and restart it to get around it temporarily as you cannot proceed should you accidentally do it.
Bug History:show >
Bug ID:#3BDE11-D267-2E8934
Platform:IOS
Closed:22nd Aug 2015 @18:30:16
Feedback:Re-Open

Status

Status

CLOSED

Version:

Recycle For Southampton v2.0.4

Issue:

iOS 8 bugs

Description:Selecting a container from manage container view does not present options. Choosing a material in submitting a new product via the product scanner also does not present options. You will have to force close the app and restart it to get around it temporarily as you cannot proceed should you accidentally do it.
Bug History:show >
Bug ID:#3BDE11-C93D-C92962
Platform:IOS
Closed:22nd Aug 2015 @18:30:32
Feedback:Re-Open

Status

Status

CLOSED

Version:

Recycle For Ashford v2.0.7

Issue:

Set reminder bug from collection dates view

Description:Trying to set a reminder from this view in the current version of the app may crash it.
Bug History:show >
Bug ID:#03BDE1-342A-5DF01D
Platform:IOS
Closed:22nd Aug 2015 @18:30:47
Feedback:Re-Open

Status

Status

CLOSED

Version:

Recycle For Ashford v2.0.6

Issue:

Address reminder error

Description:Set reminder choosing previous year
Bug History:show >
Bug ID:#F03BDE-51A2-712EDE
Platform:ANDROID
Closed:3rd Jan 2014 @03:44:50
Feedback:Re-Open

Status

Status

CLOSED

Version:

Recycle For Maidstone v2.0.3

Issue:

Address shows 2014-2015

Description:Addresses incorrectly display year.
Bug History:show >
Bug ID:#F03BDE-AEC9-3E66E7
Platform:ANDROID
Closed:3rd Jan 2014 @03:47:55
Feedback:Re-Open

Status

Status

CLOSED

Version:

All Versions

Issue:

Kindle Not recieving Push notifications

Description:We are aware that the kindle app is not receiving all its push notifications at the moment. A fix has been found and the app will be updated ASAP
Bug History:show >
Bug ID:#DE11D2-0A1D-61DE61
Platform:AMAZON
Closed:3rd Jan 2014 @03:44:38
Feedback:Re-Open

Status

Status

CLOSED

Version:

All Versions

Issue:

Issue with Adobe PDF in Internet Explorer 8

Description:Clicking on the PDF button from job or report view sometimes brings up a blank white screen
Bug History:show >
Bug ID:#E11D26-201F-D678FC
Platform:WEB PORTAL
Closed:12th Nov 2013 @18:24:24
Feedback:Re-Open

Status

Status

CLOSED

Version:

Recycle For Southampton v2.0.2

Issue:

iOS 6 layout issues

Description:iOS7 has caused some issues only on iOS 6 devices and lower.
Bug History:show >
Bug ID:#E11D26-9A78-D0A446
Platform:IOS
Closed:2nd Nov 2013 @18:44:28
Feedback:Re-Open

Status

Status

CLOSED

Version:

Recycle For Southampton v2.0.1

Issue:

iOS 7 layout issues

Description:iOS7 release has caused a few errors with layouts on devices.
Bug History:show >
Bug ID:#F03BDE-9753-55C7BD
Platform:IOS
Closed:2nd Nov 2013 @18:45:05
Feedback:Re-Open
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